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- February 1991
-
-
- PREPARING FOR SCHOOL CRISIS
-
- By
-
- David Nichols, Ph.D.
- Director, Public Safety
- Jacksonville State University
- Alabama
-
-
- Shootings, hostage-takings, stabbings, gang-related crimes,
- rapes, and other acts of violence are no longer confined to the
- streets or to urban neighborhoods. Neither do the perpetrators
- of such shocking crimes always lurk in dark alleys and target
- predictable victims. The fact is that all of these crimes are
- becoming increasingly common in elementary and secondary schools
- throughout the country. Violence has moved from the streets onto
- school campuses, causing parents, school officials, and the
- public to become alarmed about the safety of school children. No
- school--small or large, rural or urban, public or private--is
- immune.
-
- Witness what has occurred on schools grounds just within
- the past 3 years. In September 1988, an elementary school in
- Greenwood, South Carolina, was the scene of the worst possible
- scenario of a school disaster. A gunman entered the school
- building through the front door, walking from room to room
- firing at will. He killed two children and wounded two teachers
- and seven more children before he was apprehended. In that same
- year, an armed Vietnam veteran entered the grounds of a Chicago
- school, killing four and wounding two before being shot by
- police. And just recently, in September 1990, a heavily armed
- 17-year-old Forsyth County student held classmates hostage for 5
- hours until Georgia law enforcement officials were successful in
- ending the siege.
-
- Compounding the incidents of violence in schools are
- reports of disasters, such as fatal school bus accidents,
- devastating weather conditions, and fires. For instance, in
- Montgomery County, New York, a schoolhouse wall collapsed during
- a severe storm in 1989, seriously injuring a number of
- elementary students. In September 1989, a school bus accident
- in Alton, Texas, cost the lives of 21 children when the bus
- plunged into a water-filled pit.
-
- These incidents represent but a few of the school crises
- that have occurred within recent years, and the list goes on.
- Unfortunately, such incidents are steadily becoming trends that
- show acts of violence and disasters occurring on school grounds
- are on the increase.
-
- For the most part, school officials are ill-prepared to
- handle such incidents and the panic, trauma, and confusion that
- usually follows. Even so, many schools still have no
- comprehensive, effective plan to deal with these unpredictable
- circumstances. In fact, a study conducted by the author in 1987
- of Alabama's 129 public school systems found that only 24
- percent of the responding school superintendents indicated they
- had any written plans or guidelines for safety and security
- measures.
-
- With the absence of written plans or guidelines, most
- school administrators rely on a reactionary approach. This
- usually results in confusion, miscommunications, poor
- decisionmaking, and even unnecessary injuries and complications
- during a crisis. Furthermore, many school officials are
- reluctant to address unforeseen circumstances, preferring to
- deal with what is at hand. Some have the attitude that "it
- won't happen to us at our school."
-
- The apparent absence of a meaningful disaster plan usually
- means a lack of effective communication between school
- administrators and local police officials and other public
- safety agencies. Consequently, when emergencies do arise,
- neither the police nor school officials are adequately prepared
- to respond effectively.
-
- POLICE PREPAREDNESS
-
- While school authorities must accept their responsibility
- to have a plan, it is essential for police officials themselves
- to ensure preparedness for school-related crises. Despite
- police training, readiness, and specialization, often no plan
- exists that deals exclusively with school disasters, in spite of
- the fact that school emergencies require special consideration
- for a proper police response, i.e., ages of students, parental
- reactions, the school facility, etc.
-
- For these reasons, assiduous police administrators should
- initiate the development of a school emergency plan. However,
- this plan should not be solely a product of the police
- department but should be a comprehensive one involving the input
- from all appropriate organizations and constituencies. This
- calls for improved communications and relations between police
- officials and school administrators, as well as personnel from
- other public safety agencies.
-
- THE PLANNING PROCESS
-
- Since the planning process itself requires commitment and
- cooperation, a planning team should be the first order of
- business for the police executive. Representatives from key
- agencies, including the police department, fire department,
- emergency medical department, hospital, school, news media, and
- utilities, should comprise the team.
-
- Once organized, the team should develop a mission statement
- that addresses the plan's objectives. Then, the team should
- take the appropriate steps to develop an emergency response plan
- for schools.
-
- EMERGENCY RESPONSE PLAN
-
- When developing a plan to deal with school crises, it is
- important to include the essential components of any good
- planning process, thus reducing the likelihood of confusion,
- lack of communication, and incongruence. Basically, the
- elements of a good plan are: 1) A mission statement and
- objectives; 2) assessment; 3) viable options; 4) selection and
- development of a plan; 5) implementation; and 6) evaluation.
-
- To begin, the planning team needs to determine specifically
- what is the mission of this plan and the objectives to be met.
- Then, a comprehensive assessment should be conducted to
- determine "what is" with regard to potential problems, available
- resources, facility constraints, and other strategic
- considerations. Following this step, the planning team should
- look at several optional plans, perhaps by reviewing similar
- plans in other communities. Next, the primary task is to select
- the direction the planning team wants to take to develop an
- approach suitable for that particular community's unique
- circumstances. Once the plan is developed, it should be
- implemented in terms of approval by appropriate governing
- authorities and disseminated to all pertinent agencies.
- Finally, an evaluation of the plan should be conducted at least
- annually to determine if some modifications are necessary.
-
- Developing a plan for police response to school emergencies
- requires strategic considerations throughout the process. These
- considerations are important at virtually every stage of the
- process, but especially in the assessment and plan development
- stages. The progressive police executive will carefully
- anticipate all contingencies and develop strategies for those
- unpredictable circumstances. When developing a plan,
- considerations should be given to effective communications,
- emerging operation procedures, key personnel, coordination, and
- recovery.
-
- EFFECTIVE COMMUNICATIONS
-
- It is of major importance to ensure that effective
- communications are established with the police response plan.
- Effective communications include equipment requirements,
- emergency operating procedures, and good working relationships
- among all key personnel. The planning team should determine
- equipment needs, such as two-way radios, special radio
- frequencies, mobile telephones, bull horns, and paging devices,
- to name a few. Contingency plans should also be made for
- circumstances that may require special communications
- arrangements.
-
- EMERGENCY OPERATING PROCEDURES
-
- Emergency operating procedures must be designed to meet
- most every conceivable emergency that could occur on a school
- campus, yet be flexible enough to adjust to the unexpected. The
- emergency operating procedures of all agencies and units that
- would respond during crises should be reviewed and structured to
- allow for maximum coordination. Conflict and confusion during
- crises can be disastrous.
-
- It is essential to ensure that the master emergency
- operating procedures be shared with all participating agencies
- so that all personnel can be oriented and trained in the
- procedures. In particular, school officials should always be
- included in the dissemination and familiarization of public
- safety and police procedures so that they understand their own
- roles within the emergency response.
-
- A good relationship among all agencies and their officials
- is a key component for the successful response to school crises.
- The police response to violence, hostage-taking, or any number
- of criminal incidents must be predicated on a standing
- relationship with school officials, other public safety
- authorities, the news media, and all other key personnel who may
- be involved. Such relationships should be developed on an
- ongoing basis, hopefully long before a crisis is at hand.
- Visits to schools and meetings with the heads of all
- participating agencies are important.
-
- KEY PERSONNEL
-
- Key personnel should be a major consideration for
- developing the police emergency response plan. One approach to
- identifying and involving key people, and at the same time,
- maintaining an effective plan with a "ready" status is to form a
- Mutual Emergency Response Team (MERT), which would be called to
- the scene in the event of a school crisis to assist in
- coordination efforts. This team would be comprised of key
- representatives of all potential responding agencies, as well as
- other strategic community, government, and business personnel.
- The MERT should meet two or three times each year to review the
- master emergency response plan. Members of the original
- planning team may serve on the MERT.
-
- In addition to the MERT, police executives should ensure
- that all key players know and understand their roles and
- responsibilities. Assignment of functions and duties reduces
- confusion and controversy at the scene of the crisis. In some
- instances, such as a fire or explosion, the police may assume a
- support role rather than the primary role.
-
- COORDINATION
-
- During a major school crisis, such as a hostage situation
- or a gunman within the school, a number of police agencies may
- respond, cutting across jurisdictional boundaries. In addition,
- other public safety services will likely be called upon, e.g.,
- emergency medical technicians. Consequently, it is necessary to
- include coordination and command control in an emergency
- response plan.
-
- Each incident dictates who is in charge, where the command
- post should be set up, who should be called upon for assistance,
- and the coordination of the entire operation. Every potential
- task should be viewed in terms of assignment to include traffic
- control, crowd control, and even routine service details.
-
- One important concern is how to deal with the news media.
- Experience by those who have responded to school crises reveals
- that this is an area that deserves special attention. Working
- closely with the news media facilitates the dissemination of
- accurate information to the community.
-
- RECOVERY
-
- The experienced police administrator knows that as with any
- major crisis, the job is not necessarily completed when the
- exigent circumstances are over. The recovery aspects of a major
- school crisis should be given serious consideration.
- Notification procedures, followup investigations, reports,
- statements to the media, and crisis evaluation are all very
- important in successfully completing the police role and
- responsibilities following a school crisis. In some
- circumstances, i.e., gang violence, continued police presence
- may be required as part of the recovery to ensure the peace and
- the safety of the students so that the academic program can
- resume. In addition, specially trained police personnel may be
- able to assist students and faculty in meeting emotional and
- psychological needs brought on by trauma.
-
- CONCLUSION
-
- Preparedness is the key word in planning the police response
- to school crises. Police executives can no longer rely on a
- reactionary approach to major emergencies and disasters. A
- well-developed, comprehensive plan should be a top priority for
- every police department in this country that has even one school
- within its jurisdiction.
-
- Certainly, most disasters and crises cannot be prevented by
- law enforcement officials. Yet, tough decisions made during
- crisis situations can be based on months of thorough preparation
- and sound planning. Police administrators should not depend on
- school officials or other public safety officials to develop
- crises planning for them. Progressive police managers must
- provide the leadership needed for any type of crisis that could
- occur in our schools.